How to Assess New Technology for Your Hotel
Selecting new technology for your hotel can be a challenge. We want to help you make the right decision with confidence. Here are our expert tips on how to assess tech products for your property.
5 Ways the Right Technology Creates a Better Staff Experience
Improving the staff experience has never been more important. Your hotel needs to attract and retain the best employees in order to stay competitive and deliver superior service. Here are 5 ways the right technology can make your staff happier.
How to Welcome Your Hotel’s Guests
Whether your guests are travel weary or excited to explore their destination, a friendly welcome gives their experience a boost. Here are the five best ways to welcome your guests.
4 Ways AI is Changing Travel in 2022
Here’s how AI is changing travel expectations and behaviors in 2022.
4 Ways Guest Needs are Changing in 2022
The past few years have had a huge impact on the way people travel, and have significantly - even permanently - altered guest expectations. Here are the four main predictions we are making for guests in 2022.
6 Hospitality Industry Events to Attend in 2020
A roundup of the top hospitality events, conferences and trade shows to attend in 2020.
7 Inspirational Hospitality Quotes
These quotes will get you in the right mindset to ensure that your hotel’s performance exceeds expectations.
How to Build Your Hotel's Brand on Social Media
It’s no secret that a strong social media presence is key to helping your hotel thrive. We’ve put together some tips to help you captivate and engage your guests online.
The Best Upselling and Cross-Selling Strategies for Hotels
Creating selling opportunities post-booking can bring in a great deal of additional revenue, while improving guest experience. Here are our favorite tips .
Summer is Coming: 6 Ways to Prepare Your Hotel for Peak Season
With summer in full swing, families across the country are packing their bags for vacation. Here are a few small steps that any hotel can take to keep this group of guests happy.
These 5 Customer Service Statistics Will Help Your Hotel Increase Bookings
We’ve compiled some interesting statistics that provide insight into what guests want and expect when staying at your property.
How Your Hotel Can Appeal to All Types of Guests, From Baby Boomers to Gen Z.
Some of the greatest differences in guest needs and behavior stem from generational characteristics. We are here to help you appeal and cater to guests of any age or era throughout their stays.
5 Ways to Keep Your Hotel Staff Happy
Ensuring that employees are taken care of is especially important in hospitality. We’ve put together some tips on how to make your team happier at work, and have provided a range of suggestions that can be implemented on any level.
8 Ways to Prepare Your Hotel for the Holiday Season
It’s that time of year again. We’re here to show you how to make the most of the peak holiday season for your guests, staff and bottom line.
Hospitality Hiring Tips: 4 Qualities to Look for in a Hotel Employee
Learn about the top traits to look for when hiring staff for your hotel.