Secure authentication of voice assistant users benefits business processes, sales and customer experience. Lean how here.

When integrated with the new OPERA Cloud, Ameniti gives hotels even more opportunities to automate guest service and reduce costs.

Hybrid customer service is the comprehensive, omnichannel support your business needs. Here’s how to achieve the perfect blend of automation and agents.

All-channel, conversational automation takes IoT devices a step further to perfect the user experience and save businesses money.

As we confront the COVID-19 pandemic, social distancing has made remote, contactless check-in a must. Here’s how facial recognition and automation ensure safety for all.

Artificial Intelligence can be instrumental in creating a safe experience for hotel staff and guests. Here is how Ameniti is helping its clients respond to the Coronavirus.

We are making the application of A.I. in the hospitality industry a reality. These two leading management companies are using Ameniti in properties as different as night and day.

A roundup of the top hospitality events, conferences and trade shows to attend in 2020.

Guests are ready, willing, and even excited to use chatbots. Read on to see how today’s consumers really feel about chatbots, and the considerations you should make before implementing one in your hotel.

These quotes will get you in the right mindset to ensure that your hotel’s performance exceeds expectations.

It’s no secret that a strong social media presence is key to helping your hotel thrive. We’ve put together some tips to help you captivate and engage your guests online.

Creating selling opportunities post-booking can bring in a great deal of additional revenue, while improving guest experience. Here are our favorite tips .

The hospitality industry has the potential for great improvement with Artificial Intelligence as a tool. We’re here to show you how to use it.

With summer in full swing, families across the country are packing their bags for vacation. Here are a few small steps that any hotel can take to keep this group of guests happy.

We’ve compiled some interesting statistics that provide insight into what guests want and expect when staying at your property.

Some of the greatest differences in guest needs and behavior stem from generational characteristics. We are here to help you appeal and cater to guests of any age or era throughout their stays.

Ensuring that employees are taken care of is especially important in hospitality. We’ve put together some tips on how to make your team happier at work, and have provided a range of suggestions that can be implemented on any level.

It’s that time of year again. We’re here to show you how to make the most of the peak holiday season for your guests, staff and bottom line.

With hotels across the globe moving to implement AI technology, we found the need for a closer examination of current solutions. This white paper provides information that will empower you to make the right choices for your hotel.

Learn about the top traits to look for when hiring staff for your hotel.